Making a claim

The process for making a claim:

• A claim starts with a visit to the doctor
• When your doctor makes a referral, you should let her/him know that you have a policy with National Deposit and ask for the name of a private consultant or treatment as an alternative to the NHS
• Once you have been referred call us to confirm you are covered. If you do not let us know in advance so that is can be authorised you may end up paying for the bill yourself
• Your GP is most likely give you the name of a specialist. If not, we will let you have details of someone close to your home or workplace. We don't have preferred lists of hospitals or providers, so we can help you get the quality and convenience you expect from the specialist or provider you want.
• Once we have confirmed you are covered, we may ask you to complete a medical consent form so we can speak with your GP or treatment provider to get details of your treatment and how your condition cam about.
• We will check against your application
• We will keep you informed about our discussions with your treatment provider and we will authorise payment to them. Please ensure you inform them that you are covered with National Deposit and that we will be paying your bill and not you.

For more information on our to claim, please contact one of our advisers.